Friday, September 10, 2010

Office Hours Assistant

Title
Office Hours Savior

Position Reports to
Volunteer Coordinator

Job Purpose Summary
Monday through Thursday from 3-5pm two of our counseling staff answer our toll free line. This time period gets seriously hectic! This is a time that clients are promised that they can always get a hold of us to request supplies, get resource information, or just check-in with someone. In the last couple of years the bulk of phone calls and requests of supplies during that time has become overwhelming. Having other people around to pack up food boxes, keep the office in order, and help in a variety of other ways will make our office hours time much more successful (and less stressful). We want to have clients feel cared for and attended to during this time, help us make that happen more consistently.

Key responsibilities and Accountabilities
• Packing Food boxes
• Gathering other supplies
• General maintenance of the office space (pretty unlimited, there’s always something to do!)

Training Provided:
• An organizational and office introduction: 2 hours
• Shadow a staff person completing your tasks: 4 hours
• Additional training as needed or desired

Position Details
We need volunteers that can come to our office one day a week, two hours a day, for a commitment of at least six months. The hours are Monday, Tuesday, Wednesday, or Thursday from 3-5pm.

Food Bank Supply Stocker

Organization
At the Crossroads

Position Reports to
Volunteer Coordinator

Job Purpose Summary
The San Francisco Food Bank is a non-profit organization that collects donations of food and non-food items and redistributes them to other non-profits at an extremely low cost. Each year, ATC spends about $12,000 at the Food Bank, and receives about $250,000 worth of goods (pretty cool, no?). Currently, ATC staff members go to the Food Bank twice a week: once weekly to collect and deliver supplies back to our office, and once to collect and have supplies delivered by the Food Bank. We need volunteers for the two days that supplies arrive at our office to restock our cabinets and back stock areas.

Key responsibilities and Accountabilities
• Unpack the Food Bank supplies
• Restock our cabinets and back stock area
• Be neat and organized
• Able to lift boxes short distances
• Attention to detail

Training Provided
• An organizational and office introduction: 2 hours
• Shadowing a staff member completing the task: 6 hours
• Any additional training as needed or desired


Position Details
Currently the Food Bank delivery arrives on Mondays by 3pm and Thursdays by 12pm. The hours are anytime after 3pm on Mondays and 12pm on Thursdays.

Outreach Volunteer

At The Crossroads is looking for committed volunteers to support its street outreach to homeless youth. As an Outreach Volunteer you will have the opportunity to work directly with homeless youth in the Mission District and/or Downtown San Francisco.

Responsibilities

One night a week or every other week, each volunteer will accompany staff as they walk around either the Mission or Downtown San Francisco, talking to youth and distributing food, hygiene supplies, condoms, and harm reduction supplies such as clean cookers and alcohol pads. Although volunteers’ primary responsibility will be to support staff on outreach, over time, volunteers have the opportunity to build relationships with folks as they gain a better understanding of the program and the youth.

Expectations

As you may understand, it can be difficult to find a replacement if someone is unable to make your outreach night. You will be expected to contact the appropriate person(s), in a timely manner, if you are not able to make your shift. At the same time, if you are contacted for your availability to cover a shift, please reply as soon as possible. Also, to initiate your own personal growth with us and to help Outreach Counselors improve in their work, you will be asked to give us feedback and receive feedback about your outreach night and our program in general.

Qualifications

In order to work effectively with the population we target, you must be comfortable with street youth (ages 14 – 29+), and be comfortable working at night on the streets in “low-income” neighborhoods. Our work depends on excellent communications skills and an open, non-judgmental attitude toward youth. Previous experience working with homeless youth populations, gang-associated youth, drug-addicted youth, and/or youth working in street economies is favorable. General volunteer experience is a plus, and priority is given to volunteers who meet the most diverse outreach needs, for example bilingual candidates.

Volunteers must be at least 21 years of age. If in recovery, volunteers must have completed at least one year of sobriety. All volunteers will be subject to a fingerprint background check. Potential volunteers with a record will not be automatically disqualified. We will be asking you to fill out an application for this position. All candidates being considered for the position will be asked to come in for an interview. Volunteers must be able to commit to a consistent volunteering schedule, and must be able to get to and from our office on Valencia Street on their own.

We see the role of outreach volunteer as an excellent training to becoming a full time staff member. Outreach volunteers will be given priority if they express an interest in obtaining employment with ATC. In the past we have had several outreach volunteers become full time staff members. This does not mean that volunteers need to be interested in future employment in order to become an outreach volunteer.

Time Obligation

Consistency plays a big part in building a trusting relationship. Because we want our clients to get to know our volunteers, we ask that volunteers commit to working with At the Crossroads for at least six months. Each person will volunteer once each week from 6:15pm or 7:15pm until 11:00pm or midnight. This includes outreach preparation; outreach itself, and post-outreach checkout. If necessary, we will also consider volunteers who can commit to doing outreach only once every two weeks.

Prior to going on outreach, each volunteer will participate in a series of trainings. The dates for these trainings have yet to be determined, though we expect it will require a series of 3-4 two-hour trainings. A training schedule will be made based on staff and volunteers availability.

Food Bank Shopper

Title
Food Bank Shopper

Position Reports to
Volunteer Coordinator

Job Purpose Summary
The San Francisco Food Bank is a non-profit organization that collects donations of food and non-food items and redistributes them to other non-profits at an extremely low cost. Each year, ATC spends about $12,000 at the Food Bank, and receives about $250,000 worth of goods (pretty cool, no?). Currently, ATC staff members go to the Food Bank twice a week: once weekly to collect and deliver supplies back to our office, and once to collect and have supplies delivered by the Food Bank. It can be a lot of fun to go to the Food Bank. Every week there are new items, and you never know what you’ll get. It’s like shopping at your favorite clothing store, waiting to see what exciting new items they have, except they are always on sale, and someone else is paying.

Key responsibilities and Accountabilities:
• We would need people to commit to going to the food bank either every week or every other week for a period of at least six months
• The total amount of time, from when you arrive at the food bank to when you leave ATC would be about 2 hours
• This position requires a car, driver’s license, and car insurance. You also need to be in decent shape in order to lift the boxes
• Often, the first impression that we make on our clients is formed by the quality and diversity of the items we have to offer. You would be helping us make sure that our clients get their basic needs met. In addition you would be required to get to know what items and in what amount help us achieve this objective

Training Provided
• An organizational and office introduction: 2 hours
• The Food Bank’s shopper training: 2 hours
• Shadowing staff shoppers about 3 times: 6 hours
• Additional training as needed

Position Details
The Food Bank is open from 8AM-3PM, Monday through Friday. These are the only hours when you could do the shopping. Mondays and Wednesdays are our current shopping days, these would be ideal, but other days may work.

Development Intern/Associate Description

Position title
Development Intern or Development Associate

Position reports to
Development Coordinator and Executive Director

Job purpose summary
We need interns to help out with both the front end (outreach to potential monetary and in-kind funders) and back end (data entry, thank you notes, transcribing, administrative tasks) of our fundraising. At The Crossroads has a $650,000 budget that is 100% privately supported (no government money). We receive nearly $1,000,000 worth of in-kind donations.

This is an outstanding opportunity for people interested in gaining fundraising experience and in learning about fundraising philosophy and strategy. At The Crossroads has been recognized for its innovation in fundraising, and has developed a stable, diverse base of support. You will learn from experienced fundraising professionals, and also have the opportunity to work independently. Learn more about our I Think I Can Campaign at campaign.atthecrossroads.org and our Summer SunDay Hike for Homeless Youth at summersunday.atthecrossroads.org

Your work will help procure new resources for ATC, as well as strengthen our relationships with existing supporters. You will free up the Executive Director’s and Development Coordinator’s time to do additional fundraising. Your work will help ensure that hundreds of homeless youth in San Francisco receive the support they deserve.

Key responsibilities may include
Back-end fundraising activities
• Help prepare mailings (organizing mailing lists, addressing envelopes, preparing donor packets, writing notes to donors)
• Data entry and tracking on donors
• Proofreading website posts, newsletters, grant reports, and solicitation letters
• Research individual donors, foundations, corporations, and in-kind donors and create spreadsheets
• Transcribing interviews
• Checking mailing lists for errors and duplications
• Helping out with activities related to fundraising events
• Update fundraising files
• Graphic design support for creating fundraising materials, both print and online

Front-end fundraising activities
• Develop new relationships with local businesses and groups that focus on getting them involved as:
• Donors
• In-kind donors
• I Think I Can Campaign participants
• Summer SunDay Hikers
• Reach out to schools, religious groups, and community service organizations to try to engage them in ATC’s work

Requirements
• Outstanding organization skills
• Detail oriented
• Knowledgeable with computers and the internet
• Strong oral and written communication skills

Position details
How many hours a week: 5-20 hours
How long a commitment: Minimum 4 months, but ideally much longer!
When: Any or every day, Monday through Friday, somewhere between the hours of 9 AM and 8 PM.
Where: Some of the work would need to be done at the office (333 Valencia Street, Suite 320), some would be done in the community, and some could be done from home.

Training provided
You will receive 4-10 hours of training up front on ATC, our fundraising philosophy, our fundraising goals, and the roles of our interns. You will receive additional training and support as needed on your specific responsibilities

If you are interested
• Please email Rob Gitin at robg@atthecrossroads.org with the following information:
• Contact info
• What you are interested in
• Why you are interested
• What (if any) relevant experience you have
• Attach a resume

To learn more about At The Crossroads, go to www.atthecrossroads.org